Every time a customer orders through Just Eat, Uber Eats, or Deliveroo, the platform keeps up to 30% of the money.
Most restaurants lose money online for three reasons.
Delivery platform commissions. You pay 25% to 35% on every order placed through Just Eat, Uber Eats, or Deliveroo. That money leaves your business and never comes back.
Poor Google visibility. When someone searches for chicken shop near me or halal food Rochdale, your restaurant does not appear. Customers go to competitors who rank higher.
Websites that do not work. Your website might be slow, hard to use on a phone, or impossible to order from. Customers give up and order elsewhere.
Each of these problems leaks revenue. Fixing them puts money back in your pocket.
Delivery apps are convenient for customers. They open an app, choose a restaurant, and food arrives. But for restaurant owners, the deal is often terrible.
A £30 order through a delivery app costs you up to £10.50 in commission alone. The food cost, staff wages, and overhead come out of the remaining £19.50.
Let’s make this real. A restaurant doing 80 delivery orders per week at an average order value of £25 loses around £2,000 every single month to commission fees. That’s £24,000 a year. Money that could be paying staff, upgrading equipment, or building a direct ordering system you actually own.
Whether it’s Just Eat, Uber Eats, or Deliveroo, the math is the same: you work, they take 30%.
And you never get the customer’s details. You cannot email them about a new menu item. You cannot text them a discount for their next order. The platform owns them.
When customers search for food in your area, Google shows three local restaurants at the top. That is the Local 3-Pack. If you are not in those three spots, you are invisible.
Every day that your restaurant does not appear in local search results, competitors take those orders instead. Google visibility is not optional. It is how customers find you.
The good news is that you can fix all of this. You do not have to keep losing 30% of every order. Here is how restaurants take back control.
A direct ordering system lets customers order from your own website or app. No third party. No commission.
When a customer orders directly:
We helped West Virginia Fried Chicken in Rochdale build a direct ordering website with 23 meal deals, EPOS printer integration, and a 360 tour. Every order through their website pays zero commission.
Your Google Business Profile is how you appear in local search results and on Google Maps.
A fully optimised profile includes:
We helped Grill City recover their Google listing and optimise it fully. They now appear in local searches and take direct orders.
A good restaurant website is fast, works on phones, and makes ordering easy.
It should:
We built a complete e-commerce website for Gifts by Sapna in Bradford with 13 custom pages, professional product photography, and a 360 tour of the shop.
When customers can walk through your restaurant before they visit, they trust you more.
A 360 tour lets them:
We built a 360 tour for Grand By Jalwa wedding venue in Bradford. In 16 months, 28,014 people walked through their venue online. Those are 28,014 moments of couples thinking I can imagine my wedding here.
Every restaurant is different. Your average order value, your weekly orders, and your commission rate all affect how much you lose.
Use our free Restaurant Commission Calculator to see exactly how much you pay to delivery platforms each month.
Enter three numbers. Get your answer in seconds. No email required.
Mughals Restaurant in Bradford came to us with a problem. Most of their orders went through Just Eat and Deliveroo. They paid thousands in commission every month and owned none of their customer data.
We built them:
The results:
Balti Stan used third-party platforms for years. The commission added up to thousands each month.
We replaced their old site with an integrated 3D visual and e-commerce system. Customers can explore the venue, see food photography, and order directly.
The results:
Grand By Jalwa is a wedding venue in Bradford. They needed couples to find them online and trust them before booking.
We built them:
The results:
Real work with real UK restaurants.
Every case study on this site is a client we built for. The restaurants you read about – Mughals, Balti Stan, West Virginia Fried Chicken – are real businesses we worked with across the UK. The strategies on this page come from actual projects, not theory.
Most delivery apps charge between 25% and 35% per order. This includes Just Eat, Uber Eats, and Deliveroo. Some charge extra for promotion and marketing.
Yes. Customers order through apps because it is easy. If you give them something easier – a fast website, a simple app, or a 360° tour that builds trust – most will switch.
A direct ordering website can launch in weeks. A full system with a mobile app and EPOS integration takes longer. We build systems that work for your specific restaurant.
That is your choice. Some restaurants stay on apps to reach new customers but encourage regulars to order direct. The goal is to shift your best customers to your own system where you keep 100%.
Every restaurant is different. Use our calculator to see how much you lose to commission. Most systems pay for themselves in 2 to 3 months.
You do not have to keep losing money to delivery apps.
We will review your restaurant’s online presence and show you exactly what the numbers look like:
No pressure. Just clear numbers you can use.
Maximise Clicks Online is a UK performance marketing agency serving restaurants, B2B firms, and industrial businesses across Lancashire, Yorkshire, Greater Manchester, and The Midlands.